About us


Thank you to all our wonderful customers & our fabulous staff for helping us to grow - can't believe it's been 7 years already !
It's easily said, however I truly value all our customers - and aim to provide the best service and value for money.  Without our customers, there wouldn't be a business so keeping you happy is our number one priority.

Access Pool Services concentrate on not only retail but specialise in on-site service and maintenance.  Throughout Newcastle and Lake Macquarie, we put our customers' needs first. Being an independent store, means that we can - and do - source the best brands at the best prices. 
Prominent amongst our team of professionals is John Hageman. John has worked in the pool industry for over 30 years. Working at Fulham Pool Equipment, Nally pools and Waterco until his 'retirement', after which he co-managed Swimart stores in the Sydney and Newcastle regions. John brings extensive experience in hydraulics and equipment in both domestic and commercial pools and spas. What John doesn't know about pools and spas - quite simply - isn't worth knowing!
Our aim is for you to swim, relax and enjoy your pool and spa, and allow us to do the rest.  Through our commitment and industry experience, we will ensure your pool remains healthy and working optimally all year-round.
We always value our existing customers and look forward to meeting our new ones.
Jacqui Hageman

Access Pools 7th birthday

Jacqui Hageman

John Hageman

Swim - Enjoy - Relax